Business Operations Specialist Job at NCMS - National Center for Manufacturing Sciences, Ann Arbor, MI

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  • NCMS - National Center for Manufacturing Sciences
  • Ann Arbor, MI

Job Description

Job Description

Location:

This is a hybrid role and requires 3 days in the office in Ann Arbor, Michigan.

Who We Are:

The National Center for Manufacturing Sciences (NCMS) is a cross-industry technology development consortium, dedicated to improving the competitiveness and strength of the U.S. industrial base. As a member-based organization, it leverages its network of industry, government, and academic partners to develop, demonstrate, and transition innovative technologies efficiently, with less risk and lower cost.

NCMS enables world-class member companies to work effectively with other members on new opportunities – bringing together highly capable companies with providers and end-users who need their innovations and technology solutions. NCMS members benefit from an accelerated progression of idea creation through execution.

Job Purpose:

The Business Operations Specialist is responsible for supporting diverse projects and other business activities while providing exceptional customer service.

Primary Responsibilities:

  • Maintain data integrity and accuracy through validation, which will likely include comparison to and review of official NCMS documentation.
  • Collaborate with various business units to understand processes and collect data.
  • Maintain and assist in the creation of content for internal and external communications.
  • Respond to internal and external customer requests as needed. Identify customer needs and collaborate with internal NCMS departments.
  • Provide project meeting support as needed via attending meetings, preparation and distribution of project meeting notes. Assist in the documentation and improvement of procedures.
  • Assist in preparation and/or review of quarterly and final project reports.
  • Maintain project information, collect and maintain data files/folders, develop presentations.
  • Become trained and proficient in specified core functions within the organization.
  • Perform other duties as requested.

Requirements:

  • Must be a citizen of the United States.
  • Must have or be eligible to obtain government security clearance.
  • Must be fully vaccinated against COVID-19 unless legally exempt.
  • Flexibility to work a hybrid schedule; three days in the office & two days home.
  • Degree in Business Administration, Science/Technology or related field or a minimum of 5 years’ experience in an administrative role with customer service and/or technology focus.
  • Critical thinking & problem-solving skills are required.
  • Microsoft Office 365 experience.
  • SharePoint functional knowledge.
  • Effective communicator in written and oral formats.
  • Demonstrated high level of organization and attention to detail.
  • Demonstrated ability to develop and deliver suggestions for process improvements.
  • Demonstrated customer service excellence.

NCMS IS AN EQUAL OPPORTUNITY EMPLOYER

Job Tags

Work at office,

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