The Customer Experience Agents are an integral part of the Contact Center team within the Communication & Related Services business unit. This position is the primary interface with the customers on a daily basis through all methods of communication and handles routine customer interactions.
Key Job Activities:* This position handles routine customer care interactions and telephone answering service calls and is adept at providing good telephone etiquette, listening skills and empathy. Communication vehicles may include telephone, e-mail, chat, video or other method. * May handle multiple client interactions, be cross trained on different clients or in some instances be as-signed a dedicated client. * Contact Center accounts include data collection, order processing, appointment setting, information re-laying and electronically connecting clients and their callers. * Work from Home Agents must comply with the Work from Home Policy. * Perform other duties and responsibilities, as assigned. * Hiring English and Spanish Bilingual Representatives
Team members enjoy many perks and benefits, including:
* Paid time off
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
...enhance Sentry's debugging experience. This role requires over 7 years of experience in software engineering, a solid foundation in Django/Python, and the ability to work collaboratively with various teams. Join us to help innovate software monitoring tools that operate...
Job Description The IT Governance, Risk, and Compliance (GRC) team functions include maintaining and auditing information security controls to ensure conformance or compliance with applicable standards and local laws and regulations; enterprise-wide IT security awareness...
...,0000/yr AtCoreCivic, we do more than manage inmates, we care for people. CoreCivic is currently seekingPsychiatric Nurse Practitioner... ...ID #req30505. Posted job title: Psychiatric Nurse Practitioner Urgent Care Correctional About CoreCivic CoreCivic is a diversified...
...yes and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this... ...progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer...
...Job Description Healthcare Administrator in Training Must be able to commute or relocate to Talladega Al Our Administrator Residency Program is a paid position to allow a graduate or entry level to experience and learn every department and necessary operations...