Job Description

Job Opportunities Use the Government Jobs tab to search through your municipality's employment opportunities. Subscribe to job posting notifications to be automatically alerted of the latest career opportunities by clicking on the Notify Me® button. This position will be 3 days a week with the IT at our Police Department, and 2 days a week with the IT at our Town Hall. Distinguishing Features of the Class This is a highly technical position responsible for the planning, development, installation and full support of computer and network systems. The incumbent works with user departments to assess needs and assists in the development of a system to best meet those needs. The incumbent performs the initial configuration and installation, then supports the user through training and problem solving. The incumbent will be required to work on a wide variety of systems, interface with mainframe systems, perform programming tasks, and install and maintain network systems. The work is performed under the general supervision of a higher-level administrator. Supervision may be exercised over technical and support staff. Typical Work Activities Works with users to ascertain needs and develop standalone and networked systems to best address their needs; Maintains systems through software upgrades, the detection of viruses, correcting file error problems on disks, replacing defective equipment, and having equipment serviced; Provides telephone and field support to users on hardware and peripheral equipment, software, and network system problems, contacting vendors as necessary; Works with user departments to develop software applications to meet their needs including programming, macros, interfaces and scripts; May order, receive, inventory and perform initial configuration and installation of hardware and operating software, contacting vendors as necessary to resolve any problems; Keeps abreast of the field of microcomputer system products, tests new software and equipment, and makes recommendations for future development and use. Full Performance Knowledge, Skills and Abilities Knowledge of the principles, practices, methods, capabilities, limitations and techniques of standalone and networked microcomputer systems; Knowledge of mainstream LAN related hardware and software; Knowledge of mainstream computer software programs; Ability to quickly evaluate and learn the operation of LAN related software and hardware and peripherals; Ability to communicate effectively, both orally and in writing; Ability to develop and maintain policies and standards across a large system with possibly conflicting demands; Ability to establish and maintain effective working relationships; Personal characteristics necessary to perform the duties of the position; Physical condition commensurate with the demands of the position. Minimum Qualifications Graduation from high school or possession of a high school equivalency diploma and: EITHER: (A) Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree in data processing or a closely related field and one (1) year of work experience which primarily involved the installation and full support of computer and LAN systems; OR: (B) Graduation from a regionally accredited or New York State registered college or university with an Associate's degree in data processing or a closely related field and three (3) years of work experience which primarily involved the installation and full support of computer and LAN systems; OR: (C) Completion of sixty credit hours at a New York State registered college or university and (4) years of work experience which primarily involved the installation and full support of computer and LAN systems; OR: (D) An equivalent combination of training and experience as indicated in (A), (B), and (C) above. This title is a competitive, civil service title, subject to civil service examination. Hourly Rate: 32.3199-38.1596, based on experience and qualifications (CSEA union rates) This position is subject to a pre-employment background check. #J-18808-Ljbffr Town of Poughkeepsie

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