Job Description

Head of Civic & Information Integrity Policy - Trust and Safety

Responsibilities

• Set and evolve the platform's policy approach to misinformation, civic processes, and the broader information environment, grounding decisions in clear principles while accounting for real-world harm, free expression, and platform trust.
• Develop precise, enforceable policy frameworks and guidance that translate nuanced principles into rules that can be consistently applied across human moderation and automated enforcement systems.
• Exercise independent policy judgment during high-stakes civic moments and fast-moving information events, including making and defending difficult tradeoffs under uncertainty.
• Serve as the subject matter expert representative for Civic & Information Integrity, coordinating with Legal, Public Policy, Communications, and Outreach & Partnerships, and supporting external-facing work including regulatory engagement, transparency efforts, and public explanations of policy decisions.
• Partner with Operations and Policy Enforcement teams to continually evaluate policy effectiveness, surface gaps or unintended consequences, and iterate frameworks.
• Collaborate with policy and product teams responsible for interventions related to AI-generated content and inauthentic activity, ensuring misinformation risks are accounted for within their frameworks and decisions.

Qualifications

• Minimum Qualifications :
  • Bachelors degree in political science, government, communications, law, or related field, or analogous real-world experience.
  • 5+ years of experience in government, technology, or research backgrounds.
  • Strong content knowledge of misinformation narratives and dynamics on social media platforms.
  • Demonstrated expertise in online misinformation ecosystems, geopolitics, elections, and high-risk social or political environments.
  • Ability to quickly identify problems, thoroughly analyze them and deliver feasible policy solutions.
  • Experience working on international technology, online content, or social media policy issues.
  • Proven success in cross-functional collaboration across technical, operational, and policy teams.
• Preferred Qualification :
  • Previous experience at a fast-moving internet platform company.

Trust & Safety

Content that this role interacts with includes images, video, and text related to everyday life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis. TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job and can be psychologically demanding and emotionally taxing for some. We provide comprehensive and evidence-based programs to promote wellbeing throughout each employee's journey with us.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices in multiple cities worldwide.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product helps people express themselves, discover, and connect. Our diverse teams make that possible, and we strive to grow together with curiosity, humility, and a desire to make impact in a rapidly growing tech company.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and aim to reflect the communities we serve.

TikTok Accommodation

TikTok provides reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other legally protected reasons. If you need assistance or an accommodation, please reach out.

Job Information

For Pay Transparency: The base salary range for this position in the selected city is $182,000 - $352,000 annually. Compensation may vary based on qualifications, skills, competencies, experience, and location. Base pay is one part of the total package, which may include bonuses, incentives, and stock units. Benefits vary by employment type and location. Day-one benefits include medical, dental, and vision insurance, a 401(k) with company match, paid parental leave, disability coverage, life insurance, wellbeing benefits, and more. Holidays, sick days, and paid personal time are prorated upon hire and accrue with tenure.

Los Angeles County considerations and fair chance information: Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws. Our policies outline job duties that may be affected by criminal history in line with legal requirements.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Business Development and Sales

Industries

• Technology, Information and Internet

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