Job Description

Parts And Inventory Manager

Pine Tree Food Equipment is seeking an experienced Parts & Inventory Manager to lead parts operations supporting food equipment, HVAC, and field service technicians. This role is essential to keeping service calls moving, reducing equipment downtime, and ensuring technicians have the right parts at the right time. The ideal candidate understands service-driven environments where responsiveness, accuracy, and communication directly impact customer satisfaction and revenue.

This is a full-time, hands-on management role.

Key Responsibilities

• Service Parts Leadership: Oversee all parts-related operations, including purchasing, shipping and receiving, inventory control, returns, and warehouse organization in a service-focused environment.
• Technician Support & Coordination: Partner closely with the Service Department to support HVAC, food equipment, and service technicians. Research, source, track, and stage parts to ensure technicians are prepared for daily service calls and emergency repairs.
• Inventory Control & Accuracy: Maintain optimal inventory levels for high-use and critical service parts. Conduct cycle counts, resolve discrepancies, and ensure accurate system data to support fast field response.
• Vendor & Manufacturer Management: Manage relationships with vendors and manufacturers to ensure timely delivery, accurate pricing, warranty processing, and efficient returns.
• Communication & Workflow Management: Establish clear communication channels between parts staff, dispatch, and technicians to minimize delays and improve first-time fix rates.
• Process Improvement: Identify and implement improvements in parts handling, inventory accuracy, warehouse layout, and service support workflows.
• Customer Service: Provide professional, service-oriented support to internal teams and external customers in a fast-paced service environment.

Preferred Qualifications

• Experience in parts or inventory management within food equipment, HVAC, refrigeration, or service-based operations.
• Strong understanding of service parts, equipment components, and urgency of field service support.
• Proven ability to manage inventory systems, purchasing, and returns.
• Strong leadership, organization, and multitasking skills.
• Effective communicator with technicians, vendors, and management.
• Comfortable with data entry and inventory software.
• Ability to lift up to 50 lbs. and operate warehouse equipment, including forklifts.
• High school diploma required; technical training or advanced coursework preferred.
• Completion of a satisfactory background check and drug screen is required.
• Must be at least 18 years of age.

Benefits

• Competitive salary
• 401(k) with company match
• Paid holidays, personal days, and vacation
• Medical, dental, and vision insurance
• Life insurance and long-term disability coverage
• Town Shares program, which allows you to share in the long-term financial success of our company as you grow with us

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

About Pine Tree: The foundation of Pine Tree Food Equipment was laid in 1989 when a major grocery chain voiced a desire for a company to serve their expanding equipment maintenance needs in New York, Vermont, New Hampshire, and Maine. Armed with a toolbox, technical experience, and an idea, Gary Potvin started Pine Tree Food Equipment out of his home. Gary was working long hours and covering an extended territory with minimal staff. Even the youngest member of the Potvin family was on call for emergency service and, on occasion, greeting bakery workers in the early morning hours, smiling in her car seat. During these early days, the Potvin family vacation consisted of accompanying Gary to New Hampshire while he managed an installation project. Over time Pine Tree Food Equipment's primary service area became the entire state of Maine and bordering New Hampshire towns. Maine's vast area, winding coastal roads, and fluctuating seasonal needs can make travel between customers challenging. Despite these challenges, Pine Tree's ten CFESA Certified service technicians provide ample coverage to service all our customers quickly and efficiently.

Pine Tree Food Equipment Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pine Tree Food Equipment is a division of Unlimited Service Group, "All Unique All United."

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